The National Communications Authority’s (NCA) Joe Anokye has announced that the MTN Zone bundle, which was suspended almost a month ago, will soon be reinstated.
According to Mr. Anokye, this came about after telecom operator MTN submitted a revised data zone bundle that satisfies the legal requirement.
On Wednesday, April 5, 2023, MTN made the Zone Bundle’s suspension official.
On Wednesday, April 26, Mr. Anokye stated at a press conference in Accra, Ghana, “…MTN has since submitted a revised data zone bundle which has been approved by the authority.
“It is our expectation that the product will soon be available.”
After the bundle offer was suspended, MTN issued a statement explaining why: “The innovative Data Zone bundle has been suspended due to a review of the bundle offer in accordance with the Significant Market Power (SMP) directives applied to MTN Ghana in June 2020, not to be the lowest priced on any offer in the industry.
“We are currently engaging and collaborating with the Regulator, as we seek alignment on a revised DataZone bundle to be reinstated as soon as possible. We will notify you in due course of further developments.”
“Data Zone bundle is an innovation by MTN Ghana that gives customers a 1-day validity bundle at discounted rates at the point of purchase. Subscription is through the Short Code 135. MTN Ghana would like to reassure its customers that it would continue to roll out innovative and affordable products and services for the benefit of its cherished customers,” the statement said.
For more than a year, the Ghanaian Telecommunication Company has offered customers an inexpensive package called the “zone bundle,” but they are no longer able to sign up for it.
It has reportedly been canceled without an official announcement from MTN, upsetting the network’s customers.
The CEO of MTN Ghana, Selorm Adadevor, has received criticism for the company’s actions,
