ChatGPT down: Everything To Know
ChatGPT experienced a significant outage recently. Here’s what to know:
ChatGPT Outage: What Happened?
- Start Time: In the overnight hours.
- Issue: System instability persisted.
- Resolution Status: OpenAI has not yet provided a detailed explanation for this second outage.
- User Action: Users may need to perform a hard refresh on their browsers to reconnect.
First Outage (June 4, 2024)
- Start Time: Around 2:30am ET / 7:30am BDT / 4:30pm AEST.
- Issue: ChatGPT became unavailable for millions of users worldwide.
- Resolution Attempt: OpenAI pushed a fix at around 7:30am ET, but unfortunately, it faltered later.
- Second Outage: Fresh issues occurred.
- Final Resolution: The issue was resolved as of 5:01PM GMT.
Second Outage (Same Day)
- Start Time: In the overnight hours.
- Issue: System instability persisted.
- Resolution Status: OpenAI has not yet provided a detailed explanation for this second outage.
- Also User Action: Users may need to perform a hard refresh on their browsers to reconnect.
Cause of Outage:
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- ChatGPT experienced a major outage on June 4, 2024. Reports of issues started around 2:30 AM ET (7:30 AM BDT / 4:30 PM AEST).
- OpenAI acknowledged the problem, and the service was also initially restored by 7:30 AM ET (12:30 PM BST / 4:30 PM AEST).
- However, the fix didn’t hold, and fresh issues arose.
- Eventually, OpenAI confirmed the outage, which was resolved by 5:01 PM GMT.
- However, it’s common for large-scale AI models like ChatGPT to experience technical glitches due to server issues, software bugs, or unexpected load. During the outage, users were unable to access ChatGPT for several hours. This disruption affected various applications. Also including chatbots, virtual assistants, and other services that rely on ChatGPT.
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Resolution:
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- OpenAI’s engineering team worked diligently to identify and fix the problem.
- They deployed multiple patches to restore service.
Mitigation Measures:
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- To prevent similar incidents in the future, OpenAI will likely conduct a thorough post-mortem analysis.
- They’ll assess the root cause, evaluate their infrastructure, and also implement necessary improvements.
User Experience:
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- Users experienced frustration during the outage, especially if they relied on ChatGPT for critical tasks.
- Some may have switched to alternative tools or waited patiently for the service to return.